Asan Shopping is highly committed to providing excellent customer satisfaction. We also offer an exchange and return policy for your convenience and satisfaction. If you don’t like the product or received the damaged product, you can return or exchange that product by following our exchange/return policy.
You should make a video while opening the Parcel which means we can assure, you whether the product is damaged or not. Following this method will be convenient and helpful for return/refund or exchange policy.
After purchasing a product from Asan Shopping, you can return a product within 15 days after buying (Depending on the location). But the packaging should not be opened(Product Packaging). On the other hand, if you’ve opened the packaging of the product, then you’ve to call us straight away at +923001223398
You’ll be guided by one of our customer care agents for further processing.
We are giving various options to return the product. Choose one of those options that suit you.
Return Directly to the Store
You can directly return the product at Asan Shopping’s store. The address is House # 624, Sector A1 Township Lahore, Punjab 54770, Pakistan. After receiving the product, we’ll refund your amount to your required account. Whether you want us to refund your amount in the bank, jazz cash, or easy paisa account, we’ll refund accordingly.
Pick up From Delivery Address
Another option is picking up your package; our courier partner will pick up the product from the delivery address. After receiving the product, we will deduct a specified amount from the total amount of the order. And the remaining amount will be refunded to your given account.